A seamless experience moving from MPLS to an IP network with complete visibility

For more than a century, Socomec, a family-owned industrial group, has been designing, manufacturing and selling electrical equipment: inverters, measuring stations, energy storage, switches and automatic source switches.

With a strong expertise in critical power applications, Socomec is an innovative player in energy transition and renewable energy.

Following a review of its network infrastructure, data centers and connectivity within the APAC region, Socomec saw a chance to adopt an Internet-based networking solution which could provide the agility, performance and efficiencies the manufacturer had been looking for.

The decision to move from MPLS to Internet connectivity made Socomec seek the expertise of a partner that could provide both a fully managed Internet connectivity solution and the network infrastructure visibility which would give Socomec a clear view of its locations and network performance down to site level.

Socomec’s key priorities:

Socomec needed a partner that understood the power and capabilities of an Internet backbone combined with a local presence in Asia to manage the complexities of identifying the right suppliers in-country that met their needs. Additionally, they needed local insight into navigating the regulations, time zones and language requirements to successfully deploy and manage the solution.

After an extensive review process, Socomec chose Expereo as its partner in APAC. Expereo designed an Internet solution and deployed cross border point-to-point connectivity with a dual path ensuring a fully diverse solution was in place. 

As a manufacturer, Socomec required a redundant diverse solution to ensure factories were connected and always operational. Expereo reviewed Socomec’s needs on a site-by-site basis. Based on this review we designed a tailored Internet-based networking solution, enabling a balance of price and quality of service for each location.

In the past with connectivity to and from China, Socomec experienced performance issues in both speed of service and connection stability. This had caused frustrations and efficiency problems with its factories in some locations. To resolve this, Expereo proposed a dual back-up DIA connection. This is a fully redundant Internet-based networking solution that connects to Socomec’s data center in Europe.

Expereo helped streamline the vendor management portfolio for Socomec utilizing their data center colocation services partners in Singapore and China. This solution helped simplify Socomec’s previously complex network of partners, enabling seamless global operations management.

For network visibility, Expereo’s network visibility platform, expereoOne, was deployed. Its single sign-on capability gave Socomec’s IT team visibility whenever they needed to evaluate network performance down to site level.

Key solutions

A Fully Diverse Internet Backbone

Expereo designed and deployed a fully redundant, diverse solution, providing cross-border, point-to-point connectivity with dual-path routes to ensure network reliability in APAC region. 

Dedicated Connectivity to China

Expereo addressed performance issues by providing a dual-backup DIA connection, ensuring stable and fast communication between their China factories and their European data center. 

Network Visibility with expereoOne

With the expereoOne platform, Socomec’s IT team has real-time visibility into network performance and status at a granular, site-level view which streamlined monitoring and troubleshooting. 

The benefits of working with Expereo

The seamless experience of working with a single point of contact for APAC connectivity services consolidation has made the connection between IT teams much easier, and less complex. Additionally, having a single experienced partner who can design, implement, transition services and support across a region has made a huge difference to Socomec’s network infrastructure and the IT teams’ workload. 

All situations are managed quickly and efficiently. This is due to our ability to manage multiple languages and time zones across the region. As well as having a single help desk team operating with global procedures.

Expereo is very responsive, providing quotes and ensuring Internet lines are delivered promptly. Socomec has also found the guidance and insights helpful in ensuring an Internet-based networking solution designed for its specific locations.

But critically, the most important benefit has been the overall quality and stability of the internet-based networking solution. Socomec has experienced minimal outages and seen a marked improvement in the quality of the service between China and Europe. And with expereoOne, Socomec can see network performance, status of implementation and support whenever needed.

Key benefits:

Improved Experience

Working with Expereo has reduced the complexity of managing multiple providers, minimized outages and improved service quality between regions (especially China and Europe). 

Single Point of Contact

For a seamless experience, a single point of contact manages design, implementation, service transition, and regional support, easing network management and IT team workload. 

Network Visibility

expereoOne allows Socomec to track network performance and implementation status in real-time.

Multi-Language and Time-Zone Support

 Expereo’s helpdesk team, operating with global procedures, ensures fast and efficient management across regions.  – our global service delivers fast.

Struggling with network complexity, performance issues, or visibility gaps? Expereo helps global enterprises like Socomec take control of their connectivity.

We create tailored, high-performance solutions designed for agility, security, and seamless operations. We make sure your business stays connected—anywhere in the world. All with our fully managed Internet solutions, dual-path redundancy, and real-time network insights via expereoOne, .

Get in touch with our experts today to see how we can optimize your network for the future.