Our primary goal, to reduce costs, we have clearly achieved. Our secondary goal, which was to not lose any existing functionality, was exceeded, because we’ve increased our functionality, flexibility and agility within the network and with cloud and SaaS adoption.”
Ted Holland, Director
Global IT Infrastructure & Operations at ModusLink
The challenge
As a large global third-party supply chain and logistics provider, a flexible, agile network was essential to meet increasingly complex customer requirements related to the evolving needs of global digital and physical supply chains.
While BGP ensured optimum hops on all routes, it was unable to automatically route around latency and packet loss. In-house systems picked up round trip delays, which then had to be manually configured for optimized routes by our engineering team.
MPLS was not helping ModusLink achieve the network flexibility they needed or achieve a speedy move to the cloud. These limitations were made worse by the high overall costs of MPLS.
Their goals
- Reduce overall costs by implementing a cost-effective alternative to MPLS.
- Maintain existing levels of functionality.
- Adopt cloud services such as Office 365 and other cloud-based solutions, and the reliable, performance-enhancing bandwidth to achieve this.
- Move fast with an aggressive timeline for the project completion.
The solution
Expereo worked with AMD Communications to respond with a proposal that showed the cost savings and performance potential of SD-WAN, replacing MPLS with Internet connectivity.
Combining AMD’s project management experience with Expereo’s Cisco SD-WAN and Internet Connectivity expertise gave ModusLink the confidence to move to SD-WAN for its 26 sites in 10 countries; the USA, Mexico, China, Japan, Malaysia, Singapore, Australia, Ireland, Netherlands, Czech Republic.
Cisco was the preferred equipment vendor as they are the only SD-WAN provider with the global footprint and reliable supply chain in all the locations ModusLink needed to connect.
Expereo also had the design and engineering capability to build a custom solution on SD-WAN for site-to-site connectivity from the ModusLink Disaster Recovery site to their main site utilizing an existing fiber link.
Learnings
Zero Touch Deployment is not as effective as you think
You need to get the right hardware to the right place first. After that, the team effectively employed a minimal touch deployment strategy, utilizing Expereo’s services for SD-WAN hardware delivery and installation, working with ModusLink on-site engineers wherever possible. Where this wasn’t possible, Expereo used engineers from in-country partners.
Global needs to be truly global
For global SD-WAN deployments, you need a provider who has a proven, effective supply chain to get equipment and smart hands to the right place at the right time.
You need an innovation mindset
Even today, most thinking around the WAN is quite conservative. There’s fear around moving away from MPLS and truly embracing the cloud. What we’ve shown is that there is life after MPLS and with the right partners and an innovation mindset you can power a high performing, cloud-first network, with the Internet.
Not all Internet is created equal
Broadband looks cheap, but the real costs of maintaining reliable network connectivity are not found on ISP price pages. Internet connectivity should be selected based on specific customer requirements, plus the strongest possible knowledge of factors including:
- Local supplier quality
- Last mile access methods
- Redundancy options
- Routing/peering options
- Overall limitations of connectivity in certain geographies
Customer Profile
ModusLink provides digital and physical supply chain solutions to many of the world’s leading brands, including Cisco, Fitbit, GoPro, and HP, across a diverse range of industries, including consumer electronics, telecommunications, computing and storage, software and content, consumer packaged goods, medical devices, retail and luxury, and connected devices.
From their securely operated facilities in London, they provide bespoke solutions to clients across EMEA and APAC. Customers are offered a 100% uptime SLA on power and connectivity as standard and access to their premium network bandwidth services. With a five-minute response time SLA in place, their experienced responsive operations, network and technical support teams are onsite 24/7.
Ready to transition from MPLS? Get managed SD-WAN from Expereo today
With Managed SD-WAN from Expereo, you get the fast, reliable application performance that you need to deliver differentiated IT experiences. Our unrivalled global expertise, experience, and support will make your business transformation to an internet-based, cloud-centric SD-WAN seamless.
Get in touch today to discuss your needs.
